360'CRM Completes ATA-SRO Audit – Global Callcenter Solutions, Inc.

October 11, 2010: 360'CRM Chief Financial Officer Dave Sutcliffe today announced the successful completion of the American Teleservices Association Self-Regulatory Organization (ATA-SRO) audit and accreditation for Global Callcenter Solutions, Inc. (GCS) as recently approved by the SRO Trustees and ATA Board Of Directors. The seal of Accreditation awarded to GCS for Outbound call activity represents 360'CRM's fourth successful audit completion in support of an industry-wide initiative, spearheaded by the ATA, for companies engaged in call center activity to proactively demonstrate and maintain compliance with all Federal and State regulations guiding the teleservices industry. To date, nine firms have now achieved ATA-SRO Accreditation distinction.

Mr. Sutcliffe commented, "We were pleased with the demonstrated rigor of compliance safeguards in place and daily business process steps that Global Callcenter Solutions consistently undertakes to insure adherence to the regulations stipulated at both State and Federal levels. The recommendation to the ATA-SRO Trustees for Accreditation seal awards to GCS was well earned."

Kurt Heitmann, President and CEO of Global Callcenter Solutions stated, "As we continue to integrate the call center teleservices function with an ever expanding array of communications channels that serve the customer, it was important to us to verify our core competencies as rock-solid. We are very happy to earn this distinction in the industry for GCS, our clients, and the customers we serve every day on their behalf. Like our Better Business Bureau 'A+' rating, we really wanted to achieve that same distinction through the focused teleservices lens of the ATA-SRO process. We thank 360'CRM for the professional and comprehensive audit now complete."